Hi @diana.dolishny. As @mspeer described, you should check the version of Maya through the About Maya menu. You can also review the splash screen on startup and it should say Maya 2017 Update 4 in the bottom left. If you are not running Update 4, then most likely you are running 2017 Base which is not compatible with Mental Ray 2017 as @mspeer also pointed out.
NVIDIA Mental Ray For Maya 2017 v3.14.3.31 (Win/Mac/Lnx) | 996 Mb
![Mental Ray For Maya 2017 Mac Mental Ray For Maya 2017 Mac](/uploads/1/1/9/8/119853046/412801673.jpg)
- NVIDIA mental ray for Maya is a plug-in rendering solution, seamlessly integrated into Autodesk Maya. Maya artists now receive interactive viewport rendering and easy-to-use global illumination with substantial GPU-acceleration, in addition to all previous functionality and compatibility.
- On 20 November 2017, Nvidia discontinued development of the mental ray and IRay renderers, as outlined in this Nvidia transition statement. More information on how to obtain support for mental ray and IRay can be found at this mental ray plug-in FAQ sheet. Mental Ray Renderer status Although Nvidia made Mental Ray downloads for 3ds Max 2018 and Maya 2018 available through its Advanced Render.
- Mental ray plugin for Maya 2017 Mac Hi, I have installed Maya 2017 and the mental ray plug-in from the Nvidia website as well. It is not possible load the plug-in, even though it is listed in the plug-in manager. I am unable to install the second or third software update of maya 2017 for Mac as I.
NVIDIA mental ray for Maya is a plug-in rendering solution, seamlessly integrated into Autodesk Maya®. The industry standard renderer you have counted upon for years is now available directly from those creating it. Maya artists now receive interactive viewport rendering and easy-to-use global illumination with substantial GPU-acceleration, in addition to all previous functionality and compatibility.
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http://www.nvidia.com/object/nvidia-mental-ray-products.html
http://www.nvidia.com/object/nvidia-mental-ray-products.html
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